Recent Water Damage Posts

Have Questions about Water Damage? Call SERVPRO of Sun City/Sun City West/ S.E. Surprise Today 623-564-1930

4/4/2019 (Permalink)

We provide 24-hour emergency service 365 days a year. We can respond immediately to your emergency and have the expertise to handle your residential or commercial restoration or cleaning needs. SERVPRO of Sun City/ Sun City West/Southeast Surprise is dedicated to being faster to any-sized disaster!

Residential Services

When your home needs emergency flood damage or storm cleaning, you can depend on SERVPRO of Sun City/Sun City West/ Southeast Surprise. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire and Smoke Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for flood or storm damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Sun City/Sun City West/Southeast Surprise has the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire and Smoke Damage Restoration
  • Commercial Mold Remediation 

    We provide 24-hour emergency service 365 days a year. We can respond immediately to your emergency and have the expertise to handle your residential or commercial restoration or cleaning needs. SERVPRO of Sun City/Sun City West/Southeast Surprise is dedicated to being faster to any-sized disaster!

     

We are an IICRC Certified Firm

4/4/2019 (Permalink)

IICRC CERTIFIED



SERVPRO OF Sun City/Sun City West/Southeast Surprise is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) Certified Firm. 

IICRC Certified Firms must:

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace. Every five years, the standards of the IICRC are reviewed and updated accordingly.

Water Damage? We Answer the Phone Ready to Help!

4/4/2019 (Permalink)

SERVPRO of Sun City/Sun City West/S.E. Surprise is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We Answer the Phone Ready to Help! 

We specialize in water damage restoration—in fact, it's the cornerstone of our business. 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained professionals may be needed.

Our SERVPRO of Sun City/Sun City West/ S.E. Surprise Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water damage event while homeowner was out of town!!

4/4/2019 (Permalink)

In the featured photo you can see extensive water damage that left the floor damaged beyond repair, and visible mold present.

SERVPRO of Sun City/Sun City West/Southeast Surprise would like to take the time to give our residents and community members some advice since it is summer and lots of you folks may be traveling out of town. 

One of our Surprise residents was away from their home for a long time. During their vacancy, a water damage event occurred and went unnoticed. When the homeowner returned to their home, they found it in ruins. Ceilings had collapsed on the first floor, as water flowed from an upstairs toilet for what looks like days. The home had so much water damage inside that you could see signs of water flowing down the brick of the home on the outside. What is even worse is that the water  caused damage to the HVAC system and the system shut down. At that point the home became a breading grounds for microbial growth to start forming and it did, as you can see in the picture. Of course once SERVPRO of Sun City/Sun City West/ S.E. Surprise received notice of the water loss and mold damage our production technicians were on site immediately and went to work to restore this Surprise home. 

Our advice to our customers, if you go out of town, please have a trusted friend or family member or even a property manager go check on your property as frequently as possible. It is very important to catch water damages when they happen so your home suffers less damage. 

Prevent Water Damage from Dishwasher Leaks.

4/4/2019 (Permalink)

A leak is inconvenient and even costly if you have to close down during cleanup

Many restaurants in rely on dishwashers to keep things ticking over and ensure a regular supply of clean crockery for their customers. A dishwasher is a handy appliance for any eatery looking to save some time and make things run more smoothly. However, just like any appliance, a dishwasher might break down and cause water damage to your premises. A leak is inconvenient and even costly if you have to close down during cleanup.

SERVPRO recommends all restaurant owners take the following steps to take care of their automatic dishwashers and reduce the risk of water damage from leaks.

Tell Staff Not to over fill 
it is tempting to put lots of crockery and cutlery in the tray to get cleaner in each load. However, instruct your staff not to crowd the rack, as an over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load.

Do Regular Maintenance On Doors 
Loose hinges, misaligned door latches, or broken seals, can all cause leaks. Sometimes the problem can be fixed by simply adjusting and tightening a few screws. You could use an epoxy patch kit to remedy minor seal breaks. However, if it is not possible to right the door or seal, it is better to replace it.

Check The Tub And Hose 
The tub and hose can both develop faults over time. Constant use might corrode the tub and make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the unit regularly and replace it at the first sign of wear and tear.

Use The Correct Detergent 
Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible.

For help with water damage remediation call SERVPRO of Sun City/Sun City West/Southeast Surprise 623-546-1930

Freezing Pipes causes Water Damage during winter storm

4/4/2019 (Permalink)

When pipes freeze in extreme winter weather and then thaw out as temperatures rise, these pipes tend to crack and burst, causing leaking and flooding. 

A home in Sun City without a working furnace, even for a couple of hours can cause serious risks.  Recently SERVPRO was called out to a home that was for sale.  Upon entering the home, the technicians discovered several feet of standing water. Moisture caused extensive damage to the  floors and drywall.  Most of the materials including walls, ceilings, floors, and cabinets removed due to the water damage.

Prevent frozen pipes from damaging your home by keeping your home’s thermostat no lower than 55 degrees Fahrenheit.  If you will be out of the home for a lengthy period, consider shutting off and draining your water system. 

SERVPRO Professionals have the experience, expertise, and the resources to remediate damage caused by winter weather.

If you have damage due to bad weather, Call SERVPRO

How To Know Whether Carpet Must be Replaced Following Water Damage

4/4/2019 (Permalink)

Call SERVPRO of Sun City/Sun City West/ Southeast Surprise following a pipe break to help you take care of the necessary water removal.

How To Know Whether Carpet Must Be Replaced Following Water Damage

Dealing with the water removal, drying and disinfecting, and dehumidification following the devastating effects of water damage from a pipe break in your home can be very upsetting. In addition you need to see that the cause of the water damage is remedied, and undergo repair or replacement of many elements of your home.

How do you decide your carpet can be dried out and re-stretched to live out its normal lifespan? It may possibly be saved, but that depends on the type of water that has saturated it. There are three different categories of water that may affect the decision.

1. Clean Water

If the water comes from a pipe break or leaking water supply line, then likely the carpet could be dried out and saved for re-use. If the carpet itself is heavily soiled or it is left wet for an extended period of time, it can deteriorate further. If resolved early on, the carpet can usually be saved.

2. Gray Water

Gray water comes from an overflowing toilet, or from a malfunctioning dishwasher or washing machine. It may contain urine and other bacterial or virus components but no feces, and can also deteriorate. The decision to keep carpet exposed to Gray Water is a tricky one and may depend on the speed of removal and whether an effective disinfection process can be undergone.

3. Black Water

The worst of the three categories is Black water. It may come as a result of a sewer backup or other situation where feces, microbes or harsh chemicals may be present. It involves careful handling to extract, and careful attention to subsequent disinfection and disposal of contaminated items. It requires replacing your carpets.

Call SERVPRO of Sun City/Sun City West/Southeast Surprise following a pipe break to help you take care of the necessary water removal, cleanup and restoration of your home and belongings. They can help you make the hard decisions about whether replacing your carpet is necessary and help restore a safe and comfortable home for your family

What Wet Drywall Looks Like

11/28/2018 (Permalink)

When Drywall gets wet

Wet walls and insulation will hold moisture for a long time. This means that mold can form inside the wall. If your drywall has started to mold, you will need to replace all or part of it. It may lose its structural integrity, becoming soft and weak. mold begins to grow in 24 to 48 hours. The key to not having your wet drywall mold, is speedy drying. While drywall is pretty sturdy, when it’s exposed to water for too long it can get damaged and will require replacement.

If you have experienced water damage to your home, SERVPRO of Sun City/Sun City West/Southeast Surprise is here to make it "Like it never even happened." Give us a call at 623-546-1930 for all your restoration needs.  

Claims Tips for Water Damage

10/26/2018 (Permalink)

SERVPRO of Sun City/Sun City West/SE Surprise understands the insurance companies and how to help guide you through your claim.  Here are some claim tips to assist you with your claims process for water damage.  

Contact Your Insurance Company ASAP 

Keep your policy number at hand and be prepared to provide them with detailed information of damages. 

Take Note Of Everything 

Keep detailed records of everything during the initial call. This includes the name of the agent you’re speaking to, the date of the call, the time, and what was discussed. 

Keeping this information handy will help you if you experience a problem with your claim. 

Document the Damage 

DON’T throw anything out or try to make permanent repairs before the adjuster is able to estimate the damages. Doing this may void coverage. Take photographic evidence of damages, make a detailed list of damaged items, and provide receipts if you have them available. 

Damage Control 

You’ll want to (and your insurance company expects you to) do as much as you can to prevent further damages. These are considered emergency repairs and will not affect your coverage. 

If your house is flooding or if you’re suffering from storm damage, soak up as much of the water as possible, dry out waterlogged items, and board up broken windows. 

Keep receipts for the cost of these emergency repairs, and if you’ve had to relocate, keep receipts for any travel or lodging expenses. 

Dealing with water damage is stressful enough, so we try to make the insurance process as stress-free possible. As a courtesy to our customers, we’ll guide them through the insurance process and help them with their insurance claim. 

SERVPRO of Sun City/Sun City West/SE Surprise is always here to help.  Give us a call at 623-546-1930 for all your residential or commercial water damage needs. 

Faster to any size Disaster

9/11/2018 (Permalink)

Benefits of Mitigation 

1-4-8 Service Responce Guidlines. SERVPRO's 1-4-8 Service Responce Guildlines help ensure timely communication and Responce. Quick and accurate Responce can minimize loss expenses from secondary damages. 

  • 1. With in one hour of loss SERVPRO of Sun City/Sun City West/S.E. Surprise Proffessinals will contact you to arrange service. 
  • 4. With in four hours of notice of loss notification, SERVPRO of Sun City/Sun City West/ S.E. Surprise Proffessinals will be on-site to start mitigation services.
  • 8. Within eight business hours, a verbal briefing of the scope of work will be communicated to the your insurance adjuster, property manager or point of contact by SERVPRO of Sun City/Sun City West/S.E. Surprise Professional.
  • Fire and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Sun City/Sun City West/S.E. Surprise provides fire and water restoration services 24 hours a day 7 days a week- including holidays.

Faster To any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets into floors, walls, furniture, and more. SERVPRO of Sun City/Sun City West/S.E. Surprise arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration cost.

Need Emergency Service? Call Us 24/7 -  623-546-1930

Sun City West, A/C Line in the Attic

9/10/2018 (Permalink)

We Answer the Phone Ready to Help Call Today - 623-546-1930

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sun City/Sun City West/Southeast Surprise has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sun City/Sun City West/Southeast Surprise

SERVPRO of Sun City/Sun City West/Southeast Surprise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Sun City Toilet Water Line

9/7/2018 (Permalink)

Water Damage

SERVPRO of Sun City/Sun City West/ South east Surprise provides 24 hour fire and water damage restoration service in 

SERVPRO of Sun City/Sun City West/ Southeast Surprise is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -623-546-1930

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sun City/Sun City West/ Southeast Surprise has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sun City/Sun City West/ Southeast Surprise

SERVPRO of  Sun City/Sun City West/ Southeast Surprise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Leaking pipe

9/7/2018 (Permalink)

Leaking Pipe

SERVPRO of Sun city/Sun City West/ Southeast Surprise is a 24 Hour Emergency Water Damage Service

Water Damage

SERVPRO of Sun City/Sun City West/ South east Surprise provides 24 hour fire and water damage restoration service in 

SERVPRO of Sun City/Sun City West/ Southeast Surprise
 is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -623-546-1930

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sun City/Sun City West/ Southeast Surprise
 has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sun City/Sun City West/ Southeast Surprise

SERVPRO of  Sun City/Sun City West/ Southeast Surprise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Benefits of calling SERVPRO

4/21/2017 (Permalink)

SERVPRO of Sun City/Sun City West/S.E. Surprise provides 24 hour fire and water damage restoration service

Benefits of Mitigation 

1-4-8 Service Responce Guidlines. SERVPRO's 1-4-8 Service Responce Guildlines help ensure timely communication and Responce. Quick and accurate Responce can minimize loss expenses from secondary damages. 

  • 1. With in one hour of loss SERVPRO of Sun City/Sun City West/S.E. Surprise Proffessinals will contact you to arrange service. 
  • 4. With in four hours of notice of loss notification, SERVPRO of Sun City/Sun City West/ S.E. Surprise Proffessinals will be on-site to start mitigation services.
  • 8. Within eight business hours, a verbal briefing of the scope of work will be communicated to the your insurance adjuster, property manager or point of contact by SERVPRO of Sun City/Sun City West/S.E. Surprise Professional.
  • Fire and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Sun City/Sun City West/S.E. Surprise provides fire and water restoration services 24 hours a day 7 days a week- including holidays.

Faster To any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets into floors, walls, furniture, and more. SERVPRO of Sun City/Sun City West/S.E. Surprise arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration cost.

Need Emergency Service? Call Us 24/7 -  623-546-1930

Leaking water heater Surprise, AZ

4/19/2017 (Permalink)

Leaking water heater

Unnoticed leak.  When a leak develops, the water might not come rushing out. Most of the time it is a slow leak that may go unnoticed for a few days even weeks. If the water heater is located on the second floor the damage will be more extensive since the water always flows downhill. Fortunately, there are steps you can take to minimize the risk of a water heater causing damage to your home or business. 

Regular inspect. It is a good idea to flush your water heater twice a year to eliminate sediment build up. Putting in a inexpensive drip pan below the water heater that drains to the outside of the property can prevent thousands of dollars in water damages in many cases. Age is a big factor. Many water heater manufactures estimate the life span of a water heater to be 8-12 years. What to look for.

Water doesn't get as hot as usual

hot water heater makes cracklings and popping noises when it's heating

There is a metallic taste in your hot water.

Rust is forming on the outside bottom of your water heater.

A puddle is forming under your water heater.

The burner units have become clogged or rusty.

The picture below is of a water heater that had been leaking in Surprise,AZ causing the drywall to swell and some mold growth. SERVPROof Sun City/Sun City/West and S.E. Surprise was called in to clean up the aftermath!

Leaking pipes

5/25/2016 (Permalink)

Leaking Pipe

SERVPRO of Sun city/Sun City West/ Southeast Surprise is a 24 Hour Emergency Water Damage Service

Water Damage

SERVPRO of Sun City/Sun City West/ South east Surprise provides 24 hour fire and water damage restoration service in 

SERVPRO of Sun City/Sun City West/ Southeast Surprise
 is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -623-546-1930

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sun City/Sun City West/ Southeast Surprise
 has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sun City/Sun City West/ Southeast Surprise

SERVPRO of  Sun City/Sun City West/ Southeast Surprise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

A/C line in the attic

5/25/2016 (Permalink)

A/C Condensation Line

We Answer the Phone Ready to Help Call Today - 623-546-1930

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sun City/Sun City West/Southeast Surprise has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sun City/Sun City West/Southeast Surprise

SERVPRO of Sun City/Sun City West/Southeast Surprise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.